Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

32 m²

Bed options:

2 Double beds

Garden view

Shower

Air conditioning

room details

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Junior Suite Terrace

Max:

2 persons

72 m²

Bed options:

1 King-size bed

Garden view

Shower

Air conditioning

room details

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Superior Two Bedroom Suite

Max:

2 persons

94 m²

Bed options:

1 King-size bed

Garden view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Tulum 10.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 54.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Inclusive Amenities

“The facilities were designed with accessibility in mind, ensuring a comfortable experience for all guests.” view full review

Relaxing Pools

“I loved the refreshing pools scattered across the hotel, each equipped with fresh towels and sun lotions.” view full review

Fun Activities

“The complimentary paddle boards and bikes made exploring the beautiful landscapes an absolute joy!” view full review

Delicious Variety

“The restaurant offered a good selection of both local and international dishes, never repeating a meal during my stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
24-hour security
Luggage storage
Private beach
Hairdresser
Coffee shop
Fire extinguishers
Key access

Sports & Fitness

Snorkelling
Canoeing
Hiking
Cycling
Yoga class
Sports trainer

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Solarium
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

Map view

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

City landmarks

Labna-Ha Magic Mayan World

1.9 km

Casa Cenote

3.6 km

Carretera Federal 307

Cenotes Sac Actun

3.7 km

Carretera 307 Parque Cenote Dos Ojos

Cenote Nicte-ha

3.7 km

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

4.0 km

Museum

Museo de la Prehistoria Parque Dos Ojos

4.8 km

Carretera Federal 307 (Cancun-Chetumal) pasando

Cenotes Sac Actun --4.7

4.6 km

Dos Ojos Cenotes Park

4.9 km

Hwy 307 Km 124

Parque Dos Ojos

4.9 km

Xel-Ha Park

4.9 km

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

10.1 km

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

10.1 km

Bahias de Punta Soliman

10.1 km

Cenote Tortugas

10.1 km

Beach

Cenote Manati

14.1 km

Nearby

Labna-Ha Magic Mayan World

370 m

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.7

Location

7.3

Service

8.3

Dining

7.3

Travis

United States, January 2024

8.4/10

I had a wonderful stay at this hotel. The rooms were gorgeous, luxuriously comfortable, and smelled amazing. They were exceptionally clean and equipped with all the useful amenities like coffee facilities and a fridge. The service was top-notch with great staff both at reception and in the restaurant, offering delicious food and fantastic cocktails. The location was perfect for relaxation and outdoor activities in the jungle. The dining experience was varied and satisfying with a good variety of local and western food. The facilities were well-maintained and added to the overall experience.

Rooms

9.0

The rooms were very clean and comfortable.

Service

9.0

The staff was super nice and went above and beyond to make our stay enjoyable.

Location

8.0

The location was perfect for relaxing and enjoying activities in the jungle.

Dining

8.0

The dining experience was great with a good variety of local and western food.

Facilities

8.0

The facilities were well-equipped and added convenience to our stay.

Todd

United States, December 2023

8.2/10

The hotel offers a beautiful, luxurious stay with exceptional cleanliness and comfort. The friendly staff goes above and beyond to take care of guests, and the location is perfect for relaxation and outdoor activities. However, the dining options may lack variety at times.

Rooms

9.0

The rooms are beautiful, decorated using local traditional methods and materials, and luxuriously comfortable. They are exceptionally clean and offer classic amenities like coffee facilities and a fridge.

Service

9.0

The staff is friendly and attentive, making sure guests have a wonderful experience. They offer a range of services including car hire, housekeeping, and tours/ticket assistance.

Location

8.0

The hotel is located outside of Tulum, providing a quiet and vast land for meditation, relaxation, and outdoor activities. It is a perfect setting for those looking to unwind in nature.

Dining

7.0

The dining experience offers a good variety of local and western food. However, the menu may stay the same throughout, which could be improved for more diverse options.

Facilities

8.0

The facilities are well-maintained and offer everything needed for a comfortable and enjoyable stay, including a pool and facilities for outdoor activities.

Margaret

United States, August 2023

7.0/10

My stay at the hotel was a mix of impressive and disappointing aspects. The beautiful rooms, meticulously cleaned and decorated with local traditional materials, were a highlight. However, the abundance of mosquitoes outdoors limited our enjoyment. The service was exceptionally professional and friendly, showcasing the care and love of the place by the owners and staff. The location, although dreamy and perfect for relaxation and outdoor activities, was slightly marred by cleanliness issues in some areas. The dining experience offered a good variety of local and western food, but the menu repetition for lunch and dinner could have been improved.

Rooms

8.0

The rooms were exceptionally clean and beautifully decorated using local traditional methods and materials. However, outdoor facilities could not be fully enjoyed due to mosquitoes.

Service

7.0

The service was great, extremely professional, and the staff was pleasant and polite. There is a friendly atmosphere, although some staff members seemed inexperienced due to the new location.

Location

6.0

The hotel's location outside of Tulum offers a quiet and vast area perfect for relaxation, meditation, cycling, or hiking in the jungle. Despite this, the surrounding area felt slightly chaotic and touristy, impacting the overall resort cleanliness.

Dining

7.0

The dining experience provided a good variety of local and western food for breakfast, lunch, and dinner. However, the repetition of the same menu could be tiresome for longer stays.

Facilities

The resort facilities offer amenities like car hire, housekeeping, and more, adding convenience to the stay. However, cleanliness issues in some parts were a downside.